What ages are the boxes for?
Boxes are packed for kids 5 and up, teens and adults. Some toys have small parts, so tell us if the box is for a younger child or someone who puts things in their mouth and we'll keep those out.
How do you match the box to the person it's for?
After you order, you answer a few questions: their age, which senses they love (touch, sight, sound, smell) and anything to avoid. We pack every box inside that profile, and you can update it anytime.
When does my box arrive?
Your box ships on the same day each month as your first order. Prefer pickup? Collect it free at 2020 New York Ave, Huntington Station, 11 AM to 5 PM daily.
How much is shipping?
$10.99 per box. Prepaid plans pay shipping for all their boxes at checkout. Pickup at our store is free.
How do I cancel, pause or skip?
Text or call (631) 970-4264 or email [email protected]. You can cancel anytime and pause or skip a month whenever you need to.
Do plans renew automatically?
Yes. Monthly renews each month at the same price. Prepaid plans renew as a new plan of the same length when your term ends. You can cancel anytime.
What if they don't like something?
Tell us. Under our Gets-Better Promise, toy types they didn't like won't come back in future boxes.
Can I send it as a gift?
Yes. Tick "This is a gift" at checkout and add a note. The 3-month plan is a popular gift.
Can I get boxes for more than one person?
Yes. Subscribe for one box or several, for siblings, cousins, grandkids, a classroom or the grown-ups in your life. Choose how many boxes at checkout, then tell us about each person so every box is matched to them. Shipping is $10.99 per box, or pick them all up free at our store.